Customer Management
Focus on creating new sales demand and value for your customers
Centres around developing skills in planning, information sharing and communication
Utilises interactive content and apps for effective customer meeting agendas, account development plans and project tracker tools
Section Content
Investigative consultation
App and toolbox customisation
Managerial consultation and mentoring sessions
Provides methodology to define and create effective plans for your Sales Areas and Sales Accounts using interactive apps, models and dashboards to monitor your progress and success
Section Content
App and model creationn
Sales Team training sessions
Managerial consultation and mentoring sessions
Sales
Planning
Effective Project Influencing
Understanding how project phases and a prioritised project pipeline can be shared with your customers to influence the outcome from Specification to Site
Training workshops and guidance tools aid the development of new project influencing skills
Section Content
Investigative consultation
Sales Team training sessions
Managerial mentoring and support
The Blueprint Element
Focuses on the competencies and skills of the sales team to create a differentiated value with all customer types from the interaction to the intelligence shared to develop new business opportunities
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Provides the sales team with effective methods and professional visuals to support customers with well planned and prepared business development opportunities
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Introduces new approaches and skills to developing specification sales by focusing activity towards the most appropriate opportunities, then supports the sales team activities to deliver value and new business throughout the project tender process
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Supports the development and alignment of CRM processes and functionality to ensure that the sales team activities are fully managed within a CRM system, providing visibility and efficiency for Sales Leaders and teams
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The Blueprint Sections
Opportunity Direction
